What to know about VPN usage for remote work
April 1, 2022
For those of you working remotely, using VPN can provide extra online security.
VPN provides secure, remote, connectivity from non-University of èƵ locations to campus resources. When you are not connected directly to the campus network, VPN (Virtual Private Network) client creates a “tunnel” between your computer and the campus network that identifies you as a member of the UA community, allowing you virtual access to restricted networked resources.
If you need to access software that requires connecting to the VPN, make sure that the VPN client is installed, configured, and tested on your computer. Below are some of the most commonly used software applications that require a VPN login prior to accessing off-campus.
View programs that typically require VPN access
Getting Started
You can install Global Protect VPN on Windows and Mac computers by following the instructions below. Users enter their standard UA username/password to begin using the Global Protect VPN.
How to install Global Protect to enable VPN
...on your desktop/laptop computer
Visit and log in to to download the desktop client, and follow our step-by-step VPN installation instructions.
For the gateway/vpn server name enter:
OR
Please note that some versions of Mac OS X will require the user to go into System Preferences > Security & Privacy > General to ‘approve’ the application since it was not downloaded from the Mac App Store
...on your mobile device
iOS:
Visit the App Store, download and install the Global Protect VPN app.
For the gateway/vpn server name enter:
Android:
Visit the Google Play Store, download and install the Global Protect VPN app.
For the gateway/vpn server name enter:
Linux VPN Services:
Linux users will need to contact the OIT Service Desk, as the VPN option for Linux is a restricted download.